Documentation/Visibility·5 min read·Updated Nov 8, 2026
Live map
The live map shows where your active shipments are. Today it's a schematic preview; the full road map with live positions, trails and geofences comes with the tracking service.
What the map shows today
The Live map is a schematic preview: each active shipment is a dot placed between its origin and destination, based on how far along the trip it is. It's good for a quick look at your network, not for exact positions.
- The Overview shows the same map under Network.
- Each shipment page shows its own Route in the same style.
- Positions come from the simulated data, like the rest of the preview.
Not a road map yet
In the preview, a dot sits on a straight line between two cities. Real shipments will follow the actual road route.
The trip trail
On a live shipment, the Route map draws two lines: the dashed line is the planned lane between the stops, the solid blue line is the trail the truck or phone actually drove. The trail comes from every position recorded for the shipment, so it is complete whenever you open the page, not only while it stays open.
- A hollow dot marks where the trail starts and a small square marks the last recorded point; hover them for the time. Under the map you see how many points the trail has and when the last one arrived.
- Only positions inside the shipment's tracking window are shown. A partner you share the load with sees the same trail; with the minimal field set, speed and accuracy stay hidden.
- Long trips are simplified on the server so the map stays fast: the start, the end and the shape of the route are kept.
- The Live map draws the recent trail of your most recently reported shipments too.
Breadcrumbs: every recorded position
Each dot on the solid line is a position the truck or phone recorded. Hover a dot (or tap it on a phone) to see its time, speed, accuracy and source. Times use your display time zone, like the rest of the page.
- The Breadcrumbs card under the map lists every position, newest first, with time, latitude and longitude, speed, accuracy, source and the distance from the previous point. Select a row to highlight that point on the map; tap a dot to jump to its row.
- On a very long trip the map spreads a limited number of dots evenly along the trail so it stays fast; the line and the table still use every point the page loaded.
- Download CSV saves all stored positions of the shipment (up to 10,000; longer trips are evenly thinned) with times in UTC. Anyone who can open the shipment can download it; partners see only the fields shared with them.
- An empty speed or accuracy means the device didn't report it, or the share hides it.
Parked time: one stop instead of hundreds of dots
When the truck or phone sits at a stop for a while (say hours inside the pickup geofence), the page collapses that dwell by default: the map shows one amber marker for it (hover or tap it for arrival, departure, how long it stayed and how many positions it holds) and the moving trail runs from the last position before it left to the first position at the next stop.
- A dwell is the time between a stop's recorded arrival and departure (from the stop's actual times or its milestones), counting the positions inside the stop's geofence. Positions outside any stop's window count as parked when they stay within about 75 m for at least 10 minutes.
- A short trip away while parked (for example walking a few hundred metres from the pickup and back) stays visible as a short side line on the map and as Side trip rows in the table.
- In Breadcrumbs, each dwell is one row with the place, from–to, duration and number of positions; open it with the arrow to see its positions. Positions while moving are listed one by one, as before.
- Tick Show all pings to see every position on the map and in the table again.
- Select a row (or a dwell) to scroll to the map and zoom to it; a dwell zooms to fit all its positions. Tap a dot or a dwell marker on the map to jump to its row: the page turns and the dwell opens when needed. This works on a phone too.
- Download CSV still holds every position, with a segment column (dwell, moving or side_trip), the dwell number and the stop name.
- The minimum dwell, the stationary radius and whether dwells collapse are settings; today they're set for the whole platform and will become per-company settings.
What's planned
| Feature | What it does |
|---|---|
| Real road map | A street-level map you can pan and zoom. |
| Live positions | Positions update on screen as soon as they arrive, without reloading the page. |
| Geofences | An area around every facility. Entering or leaving it records arrival and departure automatically. |
| Clustering | Thousands of trucks grouped into clusters that split as you zoom in. |
| Filters | Show only high-risk loads, one carrier, or one lane. |
Planned
The real map arrives with the tracking service in Phase 1. Follow progress on Platform status.
How accurate positions are
A position is only as fresh as its source. ELD and driver app positions arrive every few minutes; EDI 214 may only report at milestones. The shipment page shows the Source and the Last ping time, so you always know how old the position is. See Tracking sources.