Changelog
What we shipped, and when.
Carriers, brokers and facilities see their shared loads live
NewImprovedFixedDocsSecurity- Mark as delivered. When a delivery wasn't reported, you can record it yourself from the shipment page: pick the delivery time (now by default, in your time zone) and add an optional note. It's recorded at the last stop with you as the source, and the status follows. See Mark a load as delivered.
- Nearby stops stay in order. When two stops of a shipment are close, their geofences now shrink so the zones never overlap, and arrivals and departures are always recorded in stop order. New shipment and Edit shipment tell you the reduced size when you place stops this close. See Geofences and nearby stops.
- Change password is in the user menu and in Settings. Enter your current password and a new one; every other device is signed out, this one stays signed in, and the change is recorded in your companies' security log. See Change your password.
- The status follows the truck. Shipments now move to In transit and Delivered on their own from tracking milestones, show At delivery when the truck reaches the last stop, and each stop shows when the truck actually arrived and departed. Corrected milestones correct the status too. See How the status changes.
- The full trip trail, any time. The shipment page now draws the whole trail recorded for the load (planned lane dashed, actual trail solid, with start and last-point markers and the time of the last point), not only the positions received while the page was open. The live map shows recent trails too. See The trip trail.
- Edit a shipment. On a load you own, Edit changes the reference, stop pins and names, windows, carrier, truck or device ID and priority; tracking follows, and the page shows who edited it last. See Edit a shipment.
- Create a shipment in the console. Shipments → New shipment: place the pickup and delivery on a real map (or use your location), set the windows, the carrier and the truck or device ID, and tracking starts on its own. The shipment page and the live map now show a street map, update by themselves and draw the trail of the positions received. See Create a shipment.
- When a shipper shares a load with you, it now appears in Shipments and on the live map with its ETA, milestones and exceptions, marked Shared with you. See Roles and access.
- Carriers see the loads they move, brokers the loads they broker (and which carrier drives each one), facilities the loads coming to or leaving their sites. Facilities now have the live map too.
- Shared loads are read-only: only the owner can change them or resolve their exceptions. Positions are shown only while the truck is on that load.
- One sign-in for everyone. If your account belongs to more than one company, you now choose a company after signing in, and you can switch company any time from the account menu. What you see always matches the company you're in. See Signing in to more than one company.
- When Shipment Insight support needs to look at your account, it's read-only, time-limited, needs a written reason, and shows up in your audit log.
New look, four languages and role-aware navigation
NewImprovedSecurityDocs- Redesigned console with light and dark themes (or follow your system setting).
- The app is now available in English, French (Canada), Spanish and Portuguese (Brazil).
- Navigation adapts to your organization type: shipper, carrier, broker/3PL or facility. See Roles and access.
- Pages you can't access now look exactly like pages that don't exist, so nothing is revealed.
- Shipments are now labelled with your own reference (such as the load number) and open at a short, unique shipment code, like
/shipments/K7Q2M9XD4R. Link straight from your systems with/shipments/ref/<reference>. See Shipment codes and links. - New public documentation and this changelog.
- Live map preview in local development: when the platform runs on your machine, the live map, the Network card on the overview and the shipments list show real truck positions and shipments, marked Live data. Otherwise they keep showing demo data, marked Simulated data.
- Sign in with your own account: email and password, plus a code from your authenticator app (or a one-time recovery code) when two-step verification is on. The console now opens only after you sign in, and shows your own organization. Sign out, or sign out everywhere, from the account menu. See Sign-in and account security.
- Live predicted arrivals: a shipment's page shows the ETA for each remaining stop and the final stop, whether it's On time, At risk or Late for the appointment, how much it moved since the last estimate, the confidence, and the reasons behind it in plain language (driver breaks and rests, truck driving bans; estimates, assumptions and sample data are labelled honestly). The shipments list and the overview use the same live ETAs. See Reading a predicted arrival.
- Milestone timeline: each stop shows when the truck arrived and departed, the source and the confidence. Corrected milestones keep their earlier versions one click away. See The milestone timeline.
- Live exception inbox: late stops, lost tracking and long dwell appear in Exceptions as they happen. Filter by open or resolved and by type, open the shipment, and resolve an exception with a resolution and a note (if your role allows it). See Resolving an exception.
First preview of the console
New- Overview with active shipments, at-risk loads, on-time forecast and tracking rate, on simulated data.
- Shipment list and detail pages with timeline, predicted ETA and the reasons behind each risk score.